Office of the Patient Advocate

The Office of the Patient Advocate's (OPA) mission is to improve California health care quality and advocate for consumer interests by publicly reporting data for informed decision making. OPA's statutory charge is to coordinate, provide assistance to, and collect data from state health care consumer assistance call centers. The goal of these efforts is to better enable health care consumers to access the health care services for which they are eligible. To this end, OPA produces Health Care Quality Report Cards and Annual Complaint Data Reports.

Office website: www.opa.ca.gov